All Systems Operational

Axinom DRM Operational
90 days ago
99.99 % uptime
Today
Widevine API - License Service Operational
90 days ago
99.99 % uptime
Today
FairPlay API - License Service Operational
90 days ago
99.99 % uptime
Today
PlayReady API - License Service Operational
90 days ago
99.99 % uptime
Today
Key Service Operational
90 days ago
100.0 % uptime
Today
Axinom Encoding Operational
90 days ago
100.0 % uptime
Today
EU Region Operational
90 days ago
100.0 % uptime
Today
US Region Operational
90 days ago
100.0 % uptime
Today
Axinom Portal Operational
90 days ago
100.0 % uptime
Today
Mosaic Video Service Operational
90 days ago
99.99 % uptime
Today
Mosaic Identity Service Operational
90 days ago
99.98 % uptime
Today
Mosaic Management System Operational
90 days ago
99.99 % uptime
Today
Mosaic Image Service Operational
90 days ago
99.99 % uptime
Today
Mosaic User Service Operational
90 days ago
99.99 % uptime
Today
Mosaic Personalization Service Operational
90 days ago
99.99 % uptime
Today
Mosaic RabbitMQ Cluster Operational
90 days ago
99.99 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Feb 28, 2026

No incidents reported today.

Feb 27, 2026

No incidents reported.

Feb 26, 2026

No incidents reported.

Feb 25, 2026
Resolved - Due to an issue with our cloud provider, the Mosaic components were offline for approximately 11 minutes on February 25th, from 21:01 to 21:12 UTC. We sincerely apologize for any inconvenience this incident may have caused. We will provide more information soon, including the steps we will take to prevent similar incidents in the future.

Please note that Axinom DRM was only partially affected, while Axinom Encoding remained unaffected during this incident.

Feb 25, 21:12 UTC
Postmortem - Read details
Feb 26, 12:29 UTC
Resolved - A recent incident occurred in one of our clusters in the Europe region, resulting in an outage lasting approximately 11 minutes. During this time, our load balancers effectively redirected the DRM traffic to nearby clusters to maintain service continuity. However, around 20% of license requests received in the Europe region during the incident experienced delayed responses or failed entirely.
Feb 25, 21:12 UTC
Feb 24, 2026

No incidents reported.

Feb 23, 2026

No incidents reported.

Feb 22, 2026

No incidents reported.

Feb 21, 2026

No incidents reported.

Feb 20, 2026

No incidents reported.

Feb 19, 2026

No incidents reported.

Feb 18, 2026

No incidents reported.

Feb 17, 2026

No incidents reported.

Feb 16, 2026

No incidents reported.

Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.