Axinom Mosaic - Scheduled Maintenance

Scheduled Maintenance Report for Axinom

Completed

The scheduled maintenance has been completed.
Posted Sep 30, 2025 - 08:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 30, 2025 - 04:15 UTC

Scheduled

Date: September 30, 2025
Start Time: 04:00 UTC
Duration: Up to 4 hours

Services affected:
Mosaic Core & Managed Services (no impact to DRM/Encoding)
RabbitMQ Cluster
Expected impact:
Services may temporarily operate in read-only mode. Your data stored within these services will remain accessible, but updates (write operations) to them may fail during this time.
Maintenance will be performed sequentially across services to minimize widespread unavailability.
There may be brief RabbitMQ connection interruptions, which consuming services should automatically recover from.

Thank you for your understanding and cooperation.

Need Assistance?
If you have any questions, please do not hesitate to reach out to us via product-support.axinom.com.
Posted Sep 30, 2025 - 04:09 UTC
This scheduled maintenance affected: Mosaic Video Service, Mosaic Identity Service, Mosaic Management System, Mosaic Image Service, and Mosaic RabbitMQ Cluster.